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If a company has become small , then this team can often ‘just know’ how to do the job. As the company grows, despite the fact, that know-how can become fragmented and dispersed. As a result, inefficiencies creep in to the workflow and old flaws are replicated. This is one of the main reasons why firms need a company management system to document techniques and define the way they do things.

There are many of different firm management devices available, through the likes of ISO 9001 for quality, ISO 22000 for foodstuff safety and ISO 31000 for risk management. Each has its personal nuances and differences, yet – for their core – they all publish the same structure. This means that, once a business has adopted one MSS, they can move it out to other parts from the business with minimal interruption and without seeking a complete overhaul of their existing documentation.

Using a graphical way of documenting processes can bring these to life and help staff observe how they should work. This can expose omissions, issues and opportunities for improvement that are covered, protected by the detail of long shape documents. Additionally, it encourages the type of ‘closed loop’ approach to managing strategy and operations this is a key advice from the likes of ISO.

Creating a company management that is accessible to all staff should be a significant step in creating a company way of life of very best practice and transparency. This will make the business more desirable to investors and acquirers that will be reassured by clear working routines.